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FAQ

Frequently Asked Questions

 

LAYAWAY

Common Acronyms and Abbreviations on the 3SX Site

Where can I find SERVICE MANUALS??

Core Return Form

 

Policies

 

 

Item stock:
 
Items listed on the website are not guaranteed to be in stock 24/7,
as we have many listings and try to do what we can to stock popular items. 
 
If you urgently need something, please call ahead to ensure your item is "good in stock",
so we can help you get what you need, when you need it

 

Shipping:
 
Shipping times are estimates, and the rates/times are ported in from their respective providers.
We cannot be held to the date of arrival on any standard (ground, first class, priority) as there are variables out of our control.
Shipping times are based on transit time after shipment: Items on the site are NOT guaranteed to be in stock

 

 
Orders:
 
We try to process orders twice daily, though some will process the next business day(Mon-Sat)
Please allow up to 48 hours processing depending on Holidays/Weather/Backorders/Etc
 

 

Warranty:

3SX Parts are designed and engineered for high performance applications....and as such carry NO warranty, expressed or implied.

All other respective brands sold by 3sx are subject to their individual warranties, and handled by the MFG

 

Returns:

 

New Parts:


There is a 20% return fee for ALL returns and parts must be NEW and uninstalled and in their original packaging in re-sellable condition. Refunds are processed back to the original method of payment (i.e., we can not issue a refund to a different card or Paypal account than was used to pay for the order originally).

Labor costs for any parts purchased and not installed by 3SX, are not eligible for reimbursement under any circumstances.

Any returns after 90 days from invoice date are subject to a 50% restocking fee issued as store credit.

There are no returns after 1 year from invoice date, no exceptions.

Shipping charges are not refundable. Packages which are refused and returned to 3SX will not be refunded the shipping charges and any product credit will be subject to restocking fees and return shipping charges assessed to 3SX by the shipping carrier.

Returned items which were originally shipped from 3SX with free shipping will have standard ground shipping charges also deducted from any credit due.

Incorrectly ordered parts which are returned to be swapped for a correct/different part will be subject to a reduced 10% restocking fee and shipping will be charged for the replacement part to be re-shipped out.

New items purchased from 3SX which have been used or installed are not returnable / refundable. 3SX recommends Ebay for selling used parts.

Special order parts and electronic parts are not returnable / refundable - it is up to the customer/buyer to make sure they are requesting and ordering the correct part prior to it being ordered.

Exception: New parts purchased from 3SX which are found to have a MANUFACTURER'S defect can be exchanged for the same part. The part must be returned to 3SX for inspection and claim with the manufacturer. ALL PARTS AND PACKAGING MUST BE RETURNED. You MUST contact 3SX for a return authorization prior to returning any parts.

Parts which fail due to mis-installation are the responsibility of the buyer/user.

Used Parts:


Used parts purchased from 3SX are sold as is and are not returnable and carry no warranty or guarantee. Condition of used parts will be fully disclosed as accurately as possible prior to sale.

 

Labor costs for any parts purchased and not installed by 3SX, are not eligible for reimbursement under any circumstances.